Last-Mile Logistics
USCS: Your Last-Mile Logistics Partner
Providing Expert Nationwide Turnkey Last-Mile Solutions With 99% On Time Delivery & + 47% in Customer LTV Avg.
USCS is a leading local, regional and national provider of turnkey last-mile delivery solutions. With our unwavering commitment to excellence and a track record of delivering outstanding results, we are your ultimate partner for all your last-mile logistics needs.
At USCS, we understand the critical importance of the last-mile in the supply chain process. It's the final stretch where customer satisfaction is won or lost. That's why we have dedicated ourselves to perfecting the art of last-mile delivery, ensuring that your products reach their intended destinations quickly and reliably.
Comprehensive Solutions
Our comprehensive suite of services is designed to meet the unique requirements of businesses across various industries. Whether you're an e-commerce giant, a retail store, a healthcare provider, a manufacturer, or a small business, we have the expertise and capabilities to handle your last-mile logistics with utmost precision and efficiency.
How it works
Delivery & Returns
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Your eCommerce website receives customer orders.
We work with you to ensure smooth 1st Mile transport to strategically located USCS sorting facilities.
USCS experts sort packages, optimizing routes for efficient last-mile delivery and on-time arrival.
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Customers initiate a return through the established returns procedure.
Customers indicate their preferred pickup date and provide any specific instructions.
USCS sends a text message to customers with a designated pickup time frame, which can still be modified for drop-off location, time, or delivery details.
Customers get a text notification with a precise ETA window & flexibility to make changes to their destination, delivery time, or delivery instructions.
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USCS drivers deliver packages and promptly provide instant photo proof-of-delivery to customers.
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Customers can provide near real-time feedback on their delivery experience, driving continuous improvement & ensuring exceptional USCS service.
USCS's Drivers retrieve the return directly from the customer's doorstep, with no need for boxing or label printing from the customer.
At the return facility, USCS carefully processes and sorts the items, and then pre-paid shipping labels are affixed to each package.
USCS facilitates efficient returns to your Fulfillment Center where you process refunds, exchanges, or any follow-up actions upon receiving the returned items
What sets USCS apart?
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Tireless pursuit of excellence: USCS stands out through its commitment to its customers, delivery excellence, leveraging advanced technology and industry best practices to consistently deliver outstanding results.
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On-time delivery performance: With a remarkable 99% average on-time delivery rate, USCS ensures that your packages arrive punctually, exceeding expectations and keeping your customers satisfied with an avg +47% LTV
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Dedicated logistics experts: Partnering with USCS means gaining access to a network of dedicated professionals who understand your unique needs. We provide tailored solutions, exceptional customer service, and transparent communication throughout the entire delivery process. Choose USCS as your trusted last mile logistics partner for precision and reliability.
